Ranking · 120 tools · October 12, 2026

Best AI tools for customer service

The 10 AI tools for customer service worth knowing in 2026 - with prices from vendor pricing pages and free plans.

01
Tidio logo

Tidio

AI customer service platform with Lyro AI agent that answers customer chats and turns conversations into tracked sales, leads and bookings.

Free plan · from 29 USD/mo
02
Zendesk AI logo

Zendesk AI

AI layer of Zendesk's customer service platform that resolves support requests with AI agents, a Copilot for agents, and automation for support teams.

Trial · from 19 USD/mo
03
Crisp logo

Crisp

All-in-one AI customer support platform combining shared inbox, chat widget, CRM and AI agents for businesses of any size.

Trial · from 45 USD/mo
04
MyFitnessPal logo

MyFitnessPal

Calorie, macro and nutrient tracker with AI coaching, meal photo logging and voice logging, for people managing weight, fitness or diet goals.

Free plan · from 34,99 PLN/mo
05
Botpress logo

Botpress

AI agent platform for customer support that resolves complex tickets end-to-end, with human handoff when needed.

Free plan · from 150 USD/yr
06
Chatbase logo

Chatbase

AI agents that resolve customer support, sales and product questions across chat, email, voice and messaging channels.

Trial · from 40 USD/mo
07
Freshdesk Freddy AI logo

Freshdesk Freddy AI

AI-powered customer service software with an AI agent, ticketing and shared inbox for support teams handling email and customer requests.

Trial · from 19 USD/mo
08
Instantly logo

Instantly

AI-powered sales engagement platform for automated cold email outreach, B2B lead data and email deliverability, aimed at sales teams and agencies.

Trial · from 47 USD/mo
09
Text by LiveChat logo

Text by LiveChat

Website live chat software with an AI agent that answers visitors 24/7, qualifies leads and tracks sales from chats.

Trial · from 19 USD/mo
10
Retell AI logo

Retell AI

Platform for building, deploying and managing AI voice agents that handle inbound and outbound phone calls for support, scheduling and lead qualification.

Trial · from 0.07-0.31 USD/mo

Comparison table

ToolPrice fromFree planCategory
Tidio logoTidio29 USD/moyesCustomer support & chatbots
Zendesk AI logoZendesk AI19 USD/motrialCustomer support & chatbots
Crisp logoCrisp45 USD/motrialCustomer support & chatbots
MyFitnessPal logoMyFitnessPal34,99 PLN/moyesCustomer support & chatbots
Botpress logoBotpress150 USD/yryesCustomer support & chatbots
Chatbase logoChatbase40 USD/motrialCustomer support & chatbots
Freshdesk Freddy AI logoFreshdesk Freddy AI19 USD/motrialCustomer support & chatbots
Instantly logoInstantly47 USD/motrialCustomer support & chatbots
Text by LiveChat logoText by LiveChat19 USD/motrialCustomer support & chatbots
Retell AI logoRetell AI0.07-0.31 USD/motrialCustomer support & chatbots

How to choose

  • Start with a tool that has a free plan and test it on your real task, not on the demo example.
  • Compare prices in the same currency and billing period - annual plans are usually cheaper per month.
  • For commercial work, check the license - free plans often do not grant commercial rights.

More tools (110)

11Voiceflow logo

Voiceflow

Enterprise platform for building, launching and scaling chat and voice AI agents for customer support and CX teams.

See vendor pricingDetails
12MagicSchool logo

MagicSchool

AI platform for K-12 school districts, with teacher and student tools for lesson planning, feedback and safe classroom AI use.

Free plan · from 8.33 USD/moDetails
13Agentforce logo

Agentforce

Platform for building and running autonomous AI agents that handle customer and employee service 24/7 inside the Salesforce ecosystem.

See vendor pricingDetails
14Gorgias logo

Gorgias

Conversational AI helpdesk and support platform for ecommerce brands, especially Shopify stores, to automate support and drive sales.

See vendor pricingDetails
15Sierra logo

Sierra

Conversational AI platform that lets businesses build and run customer service and sales AI agents across chat, voice, SMS, email and more.

See vendor pricingDetails
16ElevenLabs logo

ElevenLabs

AI voice generator and voice agents platform for lifelike speech, dubbing, music and conversational agents, aimed at creators, developers and enterprises.

Free plan · from 6 USD/moDetails
17HubSpot logo

HubSpot

All-in-one marketing, sales, and customer service software platform with AI tools, for businesses of any size.

Free plan · from 7 EUR/moDetails
18Zapier logo

Zapier

No-code platform that connects 9,000+ apps and AI tools into automated workflows and agents for businesses and teams.

Free plan · from od 19,99 USD/moDetails
19AgentDock logo

AgentDock

AI customer engagement platform: one AI employee handles customers on web, email, phone, SMS, Telegram and WhatsApp, escalating to your team when needed.

Free plan · from 39 USD/moDetails
20Aidbase logo

Aidbase

AI-powered support ecosystem with a chatbot, ticketing and shared inbox that helps SaaS startups let users solve issues themselves.

Trial · from 29 EUR/moDetails
21DialLink logo

DialLink

Business phone system combining calls, SMS, WhatsApp and AI voice agents in one platform, aimed at small businesses.

Trial · from 15 USD/moDetails
22Bland AI logo

Bland AI

Enterprise voice AI platform for building and running AI phone agents that handle regulated, high-stakes calls for healthcare, insurance and finance teams.

Trial · from 0.12 USD/moDetails
23GaliChat logo

GaliChat

No-code AI chat agents trained on your own website and documents to answer customer questions 24/7 and capture leads.

Trial · from 19 USD/moDetails
24Inline Help logo

Inline Help

No-code AI assistant that turns your knowledge base into in-app help, tooltips and a chatbot for software teams.

Trial · from 97 USD/moDetails
25Regie.ai logo

Regie.ai

AI sales assistant that sources, enriches, writes, and sends outreach across email, LinkedIn and phone for sales reps and founders.

Free plan · from 41 USD/moDetails
26Rep AI logo

Rep AI

AI agent for ecommerce brands that answers shopper questions, guides sales and resolves support across website, email and social channels.

See vendor pricingDetails
27SentiOne logo

SentiOne

AI-based social listening and conversational AI chatbot/voicebot platform for brand monitoring and customer service automation.

from 199 USD/moDetails
28SiteSpeakAI logo

SiteSpeakAI

AI agent trained on your site, docs, PDFs and videos that answers visitors, captures leads, books meetings and escalates to humans.

See vendor pricingDetails
29Decagon logo

Decagon

Platform for building, testing and scaling AI customer-service agents across voice, chat and email for enterprise brands.

See vendor pricingDetails
30K Health logo

K Health

AI-enabled virtual and hybrid primary and specialty care, delivered through health systems to their patients.

See vendor pricingDetails
31Airtable logo

Airtable

No-code platform for building AI-powered business apps, workflows and agents on a relational database, used by teams across departments.

Trial · from 20 USD/moDetails
32Fathom logo

Fathom

AI notetaker that records, transcribes and summarizes Zoom, Google Meet and Microsoft Teams calls, with CRM updates for teams.

Free plan · from 19 USD/moDetails
33Hootsuite logo

Hootsuite

Social media management platform for scheduling, inbox, analytics and listening, with AI assistance, for marketing teams and brands.

Trial · from 99 USD/moDetails
34n8n logo

n8n

Workflow automation platform combining visual building with code, adding AI agents and integrations for technical teams.

Trial · from 20 EUR/moDetails
35Krisp logo

Krisp

AI voice tool that removes background noise, echo and cross-talk from calls and records or summarizes meetings, for teams, call centers and developers.

Trial · from 16 USD/moDetails
36Screaming Frog SEO Spider logo

Screaming Frog SEO Spider

Desktop website crawler for technical SEO audits: finds broken links, errors, redirects, and metadata issues on any site.

Free plan · from 279 USD/yrDetails
37Claude Platform (Anthropic API) logo

Claude Platform (Anthropic API)

API and managed agent infrastructure for developers and enterprises building and running AI agents in production with Claude models.

from 2 USD input / 10 USD outputDetails
38Gong logo

Gong

Revenue AI platform that records and analyzes customer interactions to help sales, RevOps and customer success teams close deals and forecast revenue.

See vendor pricingDetails
39Klaviyo logo

Klaviyo

AI-powered B2C CRM and marketing platform for email, SMS, WhatsApp and other channels, aimed at ecommerce and retail brands.

See vendor pricingDetails
40Freed logo

Freed

AI medical scribe that turns patient visits into clinical notes, codes and letters for independent clinics.

Trial · from 39 USD/moDetails

FAQ

What is the best AI for customer service?

Most popular choices: Tidio, Zendesk AI, Crisp. The ranking is based on popularity and free plan availability - affiliate links do not change it.

Is there a free AI for customer service?

Yes: Tidio, MyFitnessPal, Botpress have a free plan.