Best Agentforce alternatives

Comparison

Tool	Price from	Free plan	Category
Agentforce	not listed	trial	Customer support & chatbots
Botpress	150 USD/yr	yes	Customer support & chatbots
Instantly	47 USD/mo	trial	Customer support & chatbots
Zendesk AI	19 USD/mo	trial	Customer support & chatbots
Crisp	45 USD/mo	trial	Customer support & chatbots
Chatbase	40 USD/mo	trial	Customer support & chatbots
AgentDock	39 USD/mo	yes	Customer support & chatbots
DialLink	15 USD/mo	trial	Customer support & chatbots
Regie.ai	41 USD/mo	yes	Customer support & chatbots

Each alternative in short

1. Botpress

AI agent platform for customer support that resolves complex tickets end-to-end, with human handoff when needed.

Yes, there is a free plan. 100 conversations per month, 3 seats, 3 AI agents, Help Center and community support.

2. Instantly

AI-powered sales engagement platform for automated cold email outreach, B2B lead data and email deliverability, aimed at sales teams and agencies.

There is a free trial. The homepage invites users to start for free, but the pricing text does not specify the free plan or trial limits.

3. Zendesk AI

AI layer of Zendesk's customer service platform that resolves support requests with AI agents, a Copilot for agents, and automation for support teams.

There is a free trial. A 'Try for free' option is offered. Qualified startups can get up to 2 years of Zendesk free.

4. Crisp

All-in-one AI customer support platform combining shared inbox, chat widget, CRM and AI agents for businesses of any size.

There is a free trial. Free plan forever with website chat widget, 2 seats, shared inbox and mobile apps, but no AI credits included. Every new account gets a 14-day free trial of all features without a card.

5. Chatbase

AI agents that resolve customer support, sales and product questions across chat, email, voice and messaging channels.

There is a free trial. Free plan with 50 message credits per month, 1 member and limited model access. Paid plans include a 7-day trial.

6. AgentDock

AI customer engagement platform: one AI employee handles customers on web, email, phone, SMS, Telegram and WhatsApp, escalating to your team when needed.

Yes, there is a free plan. Dock writing tool free forever: unlimited documents, 10 AI writing actions a day, Chrome extension and the full prompt library. Unlimited plan has a 7-day free trial.

7. DialLink

Business phone system combining calls, SMS, WhatsApp and AI voice agents in one platform, aimed at small businesses.

There is a free trial. 7-day free trial of the plans.

8. Regie.ai

AI sales assistant that sources, enriches, writes, and sends outreach across email, LinkedIn and phone for sales reps and founders.

Yes, there is a free plan. 250 one-time credits per person, never expiring, for up to 10 people sharing one pool. Research, enrichment, drafting and agents included; send from your own Gmail or Outlook; no credit card required.

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