Best Aidbase alternatives

Comparison

Tool	Price from	Free plan	Category
Aidbase	29 EUR/mo	trial	Customer support & chatbots
Tidio	29 USD/mo	yes	Customer support & chatbots
Crisp	45 USD/mo	trial	Customer support & chatbots
Gorgias	not listed	?	Customer support & chatbots
Zendesk AI	19 USD/mo	trial	Customer support & chatbots
AgentDock	39 USD/mo	yes	Customer support & chatbots
DialLink	15 USD/mo	trial	Customer support & chatbots
GaliChat	19 USD/mo	trial	Customer support & chatbots
Inline Help	97 USD/mo	trial	Customer support & chatbots

Each alternative in short

1. Tidio

AI customer service platform with Lyro AI agent that answers customer chats and turns conversations into tracked sales, leads and bookings.

Yes, there is a free plan. Free plan forever, available to start for free. The page does not list its limits in detail.

2. Crisp

All-in-one AI customer support platform combining shared inbox, chat widget, CRM and AI agents for businesses of any size.

There is a free trial. Free plan forever with website chat widget, 2 seats, shared inbox and mobile apps, but no AI credits included. Every new account gets a 14-day free trial of all features without a card.

3. Gorgias

Conversational AI helpdesk and support platform for ecommerce brands, especially Shopify stores, to automate support and drive sales.

The vendor does not state this clearly on the homepage or pricing page.

4. Zendesk AI

AI layer of Zendesk's customer service platform that resolves support requests with AI agents, a Copilot for agents, and automation for support teams.

There is a free trial. A 'Try for free' option is offered. Qualified startups can get up to 2 years of Zendesk free.

5. AgentDock

AI customer engagement platform: one AI employee handles customers on web, email, phone, SMS, Telegram and WhatsApp, escalating to your team when needed.

Yes, there is a free plan. Dock writing tool free forever: unlimited documents, 10 AI writing actions a day, Chrome extension and the full prompt library. Unlimited plan has a 7-day free trial.

6. DialLink

Business phone system combining calls, SMS, WhatsApp and AI voice agents in one platform, aimed at small businesses.

There is a free trial. 7-day free trial of the plans.

7. GaliChat

No-code AI chat agents trained on your own website and documents to answer customer questions 24/7 and capture leads.

There is a free trial. Free demo: 1 AI Agent, 5 training links, 100,000 chars per agent, 40 messages, up to 5 lead generation, 20 file uploads, English only. No credit card required; chat disabled after 7 days of inactivity.

8. Inline Help

No-code AI assistant that turns your knowledge base into in-app help, tooltips and a chatbot for software teams.

There is a free trial. 14-day full-access free trial, no credit card needed.

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