Best Rep AI alternatives

Comparison

Tool	Price from	Free plan	Category
Rep AI	not listed	trial	Customer support & chatbots
Text by LiveChat	19 USD/mo	trial	Customer support & chatbots
Tidio	29 USD/mo	yes	Customer support & chatbots
DialLink	15 USD/mo	trial	Customer support & chatbots
Retell AI	0.07-0.31 USD/mo	trial	Customer support & chatbots
Gorgias	not listed	?	Customer support & chatbots
Sierra	not listed	?	Customer support & chatbots
Zendesk AI	19 USD/mo	trial	Customer support & chatbots
AgentDock	39 USD/mo	yes	Customer support & chatbots

Each alternative in short

1. Text by LiveChat

Website live chat software with an AI agent that answers visitors 24/7, qualifies leads and tracks sales from chats.

There is a free trial. Free 14-day trial, no credit card required.

2. Tidio

AI customer service platform with Lyro AI agent that answers customer chats and turns conversations into tracked sales, leads and bookings.

Yes, there is a free plan. Free plan forever, available to start for free. The page does not list its limits in detail.

3. DialLink

Business phone system combining calls, SMS, WhatsApp and AI voice agents in one platform, aimed at small businesses.

There is a free trial. 7-day free trial of the plans.

4. Retell AI

Platform for building, deploying and managing AI voice agents that handle inbound and outbound phone calls for support, scheduling and lead qualification.

There is a free trial. Pay-as-you-go plan includes $10 in free credits and 20 free concurrent calls.

5. Gorgias

Conversational AI helpdesk and support platform for ecommerce brands, especially Shopify stores, to automate support and drive sales.

The vendor does not state this clearly on the homepage or pricing page.

6. Sierra

Conversational AI platform that lets businesses build and run customer service and sales AI agents across chat, voice, SMS, email and more.

The vendor does not state this clearly on the homepage or pricing page.

7. Zendesk AI

AI layer of Zendesk's customer service platform that resolves support requests with AI agents, a Copilot for agents, and automation for support teams.

There is a free trial. A 'Try for free' option is offered. Qualified startups can get up to 2 years of Zendesk free.

8. AgentDock

AI customer engagement platform: one AI employee handles customers on web, email, phone, SMS, Telegram and WhatsApp, escalating to your team when needed.

Yes, there is a free plan. Dock writing tool free forever: unlimited documents, 10 AI writing actions a day, Chrome extension and the full prompt library. Unlimited plan has a 7-day free trial.

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