Best Chatbase alternatives

Comparison

Tool	Price from	Free plan	Category
Chatbase	40 USD/mo	trial	Customer support & chatbots
Tidio	29 USD/mo	yes	Customer support & chatbots
Zendesk AI	19 USD/mo	trial	Customer support & chatbots
Crisp	45 USD/mo	trial	Customer support & chatbots
Botpress	150 USD/yr	yes	Customer support & chatbots
Agentforce	not listed	trial	Customer support & chatbots
Gorgias	not listed	?	Customer support & chatbots
GaliChat	19 USD/mo	trial	Customer support & chatbots
SiteSpeakAI	not listed	?	Customer support & chatbots

Each alternative in short

1. Tidio

AI customer service platform with Lyro AI agent that answers customer chats and turns conversations into tracked sales, leads and bookings.

Yes, there is a free plan. Free plan forever, available to start for free. The page does not list its limits in detail.

2. Zendesk AI

AI layer of Zendesk's customer service platform that resolves support requests with AI agents, a Copilot for agents, and automation for support teams.

There is a free trial. A 'Try for free' option is offered. Qualified startups can get up to 2 years of Zendesk free.

3. Crisp

All-in-one AI customer support platform combining shared inbox, chat widget, CRM and AI agents for businesses of any size.

There is a free trial. Free plan forever with website chat widget, 2 seats, shared inbox and mobile apps, but no AI credits included. Every new account gets a 14-day free trial of all features without a card.

4. Botpress

AI agent platform for customer support that resolves complex tickets end-to-end, with human handoff when needed.

Yes, there is a free plan. 100 conversations per month, 3 seats, 3 AI agents, Help Center and community support.

5. Agentforce

Platform for building and running autonomous AI agents that handle customer and employee service 24/7 inside the Salesforce ecosystem.

There is a free trial. Salesforce Foundations offers Agentforce for free for any use case, with a Try for free option for Agentforce Builder, Prompt Builder, Agent Script, Agentforce Coworker and Agentforce Vibes.

6. Gorgias

Conversational AI helpdesk and support platform for ecommerce brands, especially Shopify stores, to automate support and drive sales.

The vendor does not state this clearly on the homepage or pricing page.

7. GaliChat

No-code AI chat agents trained on your own website and documents to answer customer questions 24/7 and capture leads.

There is a free trial. Free demo: 1 AI Agent, 5 training links, 100,000 chars per agent, 40 messages, up to 5 lead generation, 20 file uploads, English only. No credit card required; chat disabled after 7 days of inactivity.

8. SiteSpeakAI

AI agent trained on your site, docs, PDFs and videos that answers visitors, captures leads, books meetings and escalates to humans.

The vendor does not state this clearly on the homepage or pricing page.

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