Plans and prices
| Plan | Price | Includes |
|---|---|---|
| Starting plan | 19 USD / month | Headline 'starting from' price; plan limits and AI add-on costs not shown in the text provided |
Prices copied from Zendesk AI pricing, checked October 12, 2026. Currency as shown by the vendor; taxes may apply.
Is there a free plan?
There is a free trial. A 'Try for free' option is offered. Qualified startups can get up to 2 years of Zendesk free.
Compared with alternatives
| Tool | Price from | Free plan | Category |
|---|---|---|---|
 Crisp | 45 USD/mo | trial | Customer support & chatbots |
 Botpress | 150 USD/yr | yes | Customer support & chatbots |
 Retell AI | 0.07-0.31 USD/mo | trial | Customer support & chatbots |
 Tidio | 29 USD/mo | yes | Customer support & chatbots |
 Chatbase | 40 USD/mo | trial | Customer support & chatbots |
 Instantly | 47 USD/mo | trial | Customer support & chatbots |
FAQ
How much is Zendesk AI per month?
The cheapest paid plan is 19 USD/mo.
Does Zendesk AI have a free plan?
There is a free trial. A 'Try for free' option is offered. Qualified startups can get up to 2 years of Zendesk free.