What is SoftSync?
SoftSync is a CRM for sales and customer teams that keep customer data, outreach, documents and support requests in one connected workspace. Its core is a customisable pipeline with fields and views, plus email campaigns with automatic follow-ups, SMS threads that sit beside emails, and reports and dashboards.
Beyond the core CRM, the site lists a lead database for finding and adding companies, a Chrome extension for saving contacts while browsing, and a desktop Meeting Assistant that records calls without a bot joining. Deals can be closed with documents, e-signature and web forms, while support features include a website chat agent, customer portals, a knowledge base, a service desk and a shared team inbox. An AI assistant, MCP and API are also offered.
Key features
- Customisable pipeline with fields and views
- Email campaigns with automatic follow-ups and SMS
- Lead database and Chrome extension for capturing contacts
- Desktop Meeting Assistant that records without a bot
- Quotes, contracts and e-signature from the deal
- Service desk, knowledge base, customer portal and web chat agent
Who is it for
- Founders and startups
- Sales teams at SaaS companies
- Agencies
- Investment funds and recruiters
Pros and cons
- Connects sales, documents and support in one record
- Meeting capture without a bot joining the call
- Pricing details are not shown on the pricing page text provided
SoftSync pricing
The vendor does not publish prices in a readable form (often pricing is shown only after signing in).
Is SoftSync free?
The vendor does not state this clearly on the homepage or pricing page.
SoftSync alternatives
| Tool | Price from | Free plan | Category |
|---|---|---|---|
 Pipedrive | 14 EUR/mo | trial | Business & sales |
 Apollo.io | 49 USD/mo | yes | Business & sales |
 HubSpot | 7 EUR/mo | yes | Business & sales |
 Sybill | 30 USD/mo | trial | Business & sales |
 11x | not listed | ? | Business & sales |
 Levity | not listed | ? | Business & sales |
All alternatives to SoftSync →
FAQ
What is SoftSync used for?
B2B CRM for growing sales teams, combining pipeline, email outreach, meetings, quotes and support in one workspace.
Is SoftSync free?
The vendor does not state this clearly on the homepage or pricing page.
How much does SoftSync cost?
The vendor does not publish prices publicly or requires sign-in.
What are the best SoftSync alternatives?
Closest alternatives: Pipedrive, Apollo.io, HubSpot, Sybill, 11x.
Data checked October 14, 2026 on the vendor website (softsync.ai).