Best Text by LiveChat alternatives

Comparison

Tool	Price from	Free plan	Category
Text by LiveChat	19 USD/mo	trial	Customer support & chatbots
Tidio	29 USD/mo	yes	Customer support & chatbots
Rep AI	not listed	trial	Customer support & chatbots
Retell AI	0.07-0.31 USD/mo	trial	Customer support & chatbots
Gorgias	not listed	?	Customer support & chatbots
Sierra	not listed	?	Customer support & chatbots
Zendesk AI	19 USD/mo	trial	Customer support & chatbots
DialLink	15 USD/mo	trial	Customer support & chatbots
GaliChat	19 USD/mo	trial	Customer support & chatbots

Each alternative in short

1. Tidio

AI customer service platform with Lyro AI agent that answers customer chats and turns conversations into tracked sales, leads and bookings.

Yes, there is a free plan. Free plan forever, available to start for free. The page does not list its limits in detail.

2. Rep AI

AI agent for ecommerce brands that answers shopper questions, guides sales and resolves support across website, email and social channels.

There is a free trial. 14-day free trial on all plans, no credit card required.

3. Retell AI

Platform for building, deploying and managing AI voice agents that handle inbound and outbound phone calls for support, scheduling and lead qualification.

There is a free trial. Pay-as-you-go plan includes $10 in free credits and 20 free concurrent calls.

4. Gorgias

Conversational AI helpdesk and support platform for ecommerce brands, especially Shopify stores, to automate support and drive sales.

The vendor does not state this clearly on the homepage or pricing page.

5. Sierra

Conversational AI platform that lets businesses build and run customer service and sales AI agents across chat, voice, SMS, email and more.

The vendor does not state this clearly on the homepage or pricing page.

6. Zendesk AI

AI layer of Zendesk's customer service platform that resolves support requests with AI agents, a Copilot for agents, and automation for support teams.

There is a free trial. A 'Try for free' option is offered. Qualified startups can get up to 2 years of Zendesk free.

7. DialLink

Business phone system combining calls, SMS, WhatsApp and AI voice agents in one platform, aimed at small businesses.

There is a free trial. 7-day free trial of the plans.

8. GaliChat

No-code AI chat agents trained on your own website and documents to answer customer questions 24/7 and capture leads.

There is a free trial. Free demo: 1 AI Agent, 5 training links, 100,000 chars per agent, 40 messages, up to 5 lead generation, 20 file uploads, English only. No credit card required; chat disabled after 7 days of inactivity.

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