What is Rosie?
Rosie is an AI answering service for phone calls, aimed at small businesses that cannot always pick up the phone. It is trained automatically from your Google Business Profile and website, and you can add custom FAQs, choose one of 10+ voices, give it a name and set an after-hours greeting. It speaks English and Spanish on every call.
When someone calls, Rosie answers, handles common questions, takes messages, sends appointment links by text and can transfer the call to a live person when needed. Every call is transcribed, summarized and recorded, and you receive email or text notifications. Higher plans add calendar booking, warm and live transfers, waterfall transfers to several numbers and Zapier integration.
Key features
- 24/7 AI call answering
- Automatic training from Google Business Profile and website
- Custom FAQs and after-hours greeting
- Appointment links sent by text, calendar booking on Scale and above
- Live and warm call transfers to staff
- Call transcripts, summaries and recordings with notifications
Who is it for
- Small business owners
- Local service companies such as painters, landscapers and auto shops
- Businesses with high call volume
- Companies that want to outsource phone reception cheaply
Pros and cons
- Quick setup without technical skills, trained from your existing online profiles
- Handles multiple calls simultaneously with no busy signals
- Plan limits on minutes per month (250 on Professional)
- Advanced features such as calendar booking and transfers require higher plans
Rosie pricing
| Plan | Price | Includes |
|---|---|---|
| Professional | 49 USD / month | 250 minutes per month, 2 custom message scenarios, appointment links by text, spam detection, website chat widget |
| Scale | 149 USD / month | 1,000 minutes per month, 5 message scenarios, calendar booking, warm and live transfers, texts to callers during calls |
| Growth | 299 USD / month | 2,000 minutes per month, unlimited message scenarios, waterfall transfers, custom agent training, white-glove onboarding, priority support |
| Website Texting add-on | 50 USD / month | 25 conversations included, 1 USD per additional conversation |
Prices copied from Rosie pricing, checked October 12, 2026. Currency as shown by the vendor; taxes may apply.
Is Rosie free?
There is a free trial. 7-day free trial with all features, cancel anytime.
Rosie alternatives
| Tool | Price from | Free plan | Category |
|---|---|---|---|
 Zendesk AI | 19 USD/mo | trial | Customer support & chatbots |
 Crisp | 45 USD/mo | trial | Customer support & chatbots |
 Instantly | 47 USD/mo | trial | Customer support & chatbots |
 Retell AI | 0.07-0.31 USD/mo | trial | Customer support & chatbots |
 Tidio | 29 USD/mo | yes | Customer support & chatbots |
 AgentDock | 39 USD/mo | yes | Customer support & chatbots |
FAQ
What is Rosie used for?
AI receptionist that answers business phone calls 24/7, books appointments, answers FAQs and sends call summaries to small businesses.
Is Rosie free?
There is a free trial. 7-day free trial with all features, cancel anytime.
How much does Rosie cost?
The cheapest paid plan is 49 USD/mo (vendor pricing, October 12, 2026).
What are the best Rosie alternatives?
Closest alternatives: Zendesk AI, Crisp, Instantly, Retell AI, Tidio.
Data checked October 12, 2026 on the vendor website (heyrosie.com).