What is ChatBot.com?
ChatBot.com is a platform for building and running an AI chatbot on a business website. You train the AI Agent on your own knowledge sources, such as your website URL, help center and product documentation, so its answers follow your business rules and catalog. The site describes setup as quick: most teams start by sharing a website URL, and the knowledge base is built within minutes before the agent is deployed.
Once live, the AI Agent handles customer questions around the clock, recommends products, helps shoppers check out in real time and can hand conversations over to a human team member when needed. Chat runs on a website widget and on channels such as Messenger, WhatsApp and SMS, with integrations for Shopify, WooCommerce, WordPress and Slack. A built-in inbox, analytics and reports let teams measure resolutions and sales.
Key features
- AI Agent trained on website, help center and product docs
- Product recommendations and real-time checkout help
- Multichannel chat: website, Messenger, WhatsApp, SMS
- Human takeover and shared inbox
- Workflow automation and proactive campaigns
- Analytics on resolutions and sales
Who is it for
- eCommerce stores
- Customer support teams
- Small businesses
- Enterprise companies
Pros and cons
- Quick setup from a website URL
- Works across several messaging channels and Shopify
- Pricing is per user per month, so costs grow with team size
- Advanced features are limited on lower plans
ChatBot.com pricing
| Plan | Price | Includes |
|---|---|---|
| Essential | 19 USD / month | per user per month, billed yearly; 1 AI Agent, 10 AI resolutions, 3 proactive campaigns, 50 live visitors tracked |
| Growth | 79 USD / month | per user per month; 10 AI Agents, 200 AI resolutions, 30 proactive campaigns, 10 workflow rules, 1,000 workflow executions |
Prices copied from ChatBot.com pricing, checked October 12, 2026. Currency as shown by the vendor; taxes may apply.
Is ChatBot.com free?
There is a free trial. Free 14-day trial, no credit card required.
ChatBot.com alternatives
| Tool | Price from | Free plan | Category |
|---|---|---|---|
 Grok | 30 USD/mo | yes | Chatbots & AI assistants |
 DeepSeek | 0.02 USD | ? | Chatbots & AI assistants |
 Gorgias | not listed | ? | Customer support & chatbots |
 Tidio | 29 USD/mo | yes | Customer support & chatbots |
 Open WebUI | not listed | yes | Chatbots & AI assistants |
 ChatGPT | 34,99 PLN/mo | yes | Chatbots & AI assistants |
All alternatives to ChatBot.com →
FAQ
What is ChatBot.com used for?
AI chatbot that answers customer questions, recommends products and closes sales on your website, trained on your own content.
Is ChatBot.com free?
There is a free trial. Free 14-day trial, no credit card required.
How much does ChatBot.com cost?
The cheapest paid plan is 19 USD/mo (vendor pricing, October 12, 2026).
What are the best ChatBot.com alternatives?
Closest alternatives: Grok, DeepSeek, Gorgias, Tidio, Open WebUI.
Data checked October 12, 2026 on the vendor website (chatbot.com).