Plans and prices
| Plan | Price | Includes |
|---|---|---|
| Starter | 49 USD / month | 500 AI chats/month, voice included in trial, basic analytics, email support |
| Growth | 499 USD / month | 2,000 AI chats/month, 300 voice minutes/month, multi-language, advanced analytics, priority support |
| Scale | 1,499 USD / month | 10,000 AI chats/month, 2,000 voice minutes/month, multi-location routing, custom dashboards, dedicated CSM and SLA |
Prices copied from Sera by Twig pricing, checked October 12, 2026. Currency as shown by the vendor; taxes may apply.
Is there a free plan?
There is a free trial. 15-day free trial on any plan, voice included, no credit card required; cancel before the trial ends to avoid charges.
Compared with alternatives
| Tool | Price from | Free plan | Category |
|---|---|---|---|
 Tidio | 29 USD/mo | yes | Customer support & chatbots |
 Crisp | 45 USD/mo | trial | Customer support & chatbots |
 Zendesk AI | 19 USD/mo | trial | Customer support & chatbots |
 Bland AI | 0.12 USD/mo | trial | Customer support & chatbots |
 GaliChat | 19 USD/mo | trial | Customer support & chatbots |
 Retell AI | 0.07-0.31 USD/mo | trial | Customer support & chatbots |
FAQ
How much is Sera by Twig per month?
The cheapest paid plan is 1,499 USD/mo.
Does Sera by Twig have a free plan?
There is a free trial. 15-day free trial on any plan, voice included, no credit card required; cancel before the trial ends to avoid charges.