Best Sera by Twig alternatives

Comparison

Tool	Price from	Free plan	Category
Sera by Twig	1,499 USD/mo	trial	Customer support & chatbots
Tidio	29 USD/mo	yes	Customer support & chatbots
Crisp	45 USD/mo	trial	Customer support & chatbots
Zendesk AI	19 USD/mo	trial	Customer support & chatbots
Bland AI	0.12 USD/mo	trial	Customer support & chatbots
GaliChat	19 USD/mo	trial	Customer support & chatbots
SiteSpeakAI	not listed	?	Customer support & chatbots
Retell AI	0.07-0.31 USD/mo	trial	Customer support & chatbots
Voiceflow	not listed	trial	Customer support & chatbots

Each alternative in short

1. Tidio

AI customer service platform with Lyro AI agent that answers customer chats and turns conversations into tracked sales, leads and bookings.

Yes, there is a free plan. Free plan forever, available to start for free. The page does not list its limits in detail.

2. Crisp

All-in-one AI customer support platform combining shared inbox, chat widget, CRM and AI agents for businesses of any size.

There is a free trial. Free plan forever with website chat widget, 2 seats, shared inbox and mobile apps, but no AI credits included. Every new account gets a 14-day free trial of all features without a card.

3. Zendesk AI

AI layer of Zendesk's customer service platform that resolves support requests with AI agents, a Copilot for agents, and automation for support teams.

There is a free trial. A 'Try for free' option is offered. Qualified startups can get up to 2 years of Zendesk free.

4. Bland AI

Enterprise voice AI platform for building and running AI phone agents that handle regulated, high-stakes calls for healthcare, insurance and finance teams.

There is a free trial. Start plan: 2 credits plus an inbound number (valued at $15/month), no card required, no platform fee; limited to 10 concurrent calls and 100 calls per day.

5. GaliChat

No-code AI chat agents trained on your own website and documents to answer customer questions 24/7 and capture leads.

There is a free trial. Free demo: 1 AI Agent, 5 training links, 100,000 chars per agent, 40 messages, up to 5 lead generation, 20 file uploads, English only. No credit card required; chat disabled after 7 days of inactivity.

6. SiteSpeakAI

AI agent trained on your site, docs, PDFs and videos that answers visitors, captures leads, books meetings and escalates to humans.

The vendor does not state this clearly on the homepage or pricing page.

7. Retell AI

Platform for building, deploying and managing AI voice agents that handle inbound and outbound phone calls for support, scheduling and lead qualification.

There is a free trial. Pay-as-you-go plan includes $10 in free credits and 20 free concurrent calls.

8. Voiceflow

Enterprise platform for building, launching and scaling chat and voice AI agents for customer support and CX teams.

There is a free trial. Free trial for agencies and partners, no credit card required.

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