Comparison
| Tool | Price from | Free plan | Category |
|---|---|---|---|
| 0.12 USD/mo | trial | Customer support & chatbots | |
| 29 USD/mo | yes | Customer support & chatbots | |
| 19 USD/mo | trial | Customer support & chatbots | |
| 45 USD/mo | trial | Customer support & chatbots | |
| 0.07-0.31 USD/mo | trial | Customer support & chatbots | |
| not listed | trial | Customer support & chatbots | |
| not listed | ? | Customer support & chatbots | |
| 39 USD/mo | yes | Customer support & chatbots | |
| 19 USD/mo | trial | Customer support & chatbots |
Each alternative in short
1. Tidio
AI customer service platform with Lyro AI agent that answers customer chats and turns conversations into tracked sales, leads and bookings.
Yes, there is a free plan. Free plan forever, available to start for free. The page does not list its limits in detail.
2. Zendesk AI
AI layer of Zendesk's customer service platform that resolves support requests with AI agents, a Copilot for agents, and automation for support teams.
There is a free trial. A 'Try for free' option is offered. Qualified startups can get up to 2 years of Zendesk free.
3. Crisp
All-in-one AI customer support platform combining shared inbox, chat widget, CRM and AI agents for businesses of any size.
There is a free trial. Free plan forever with website chat widget, 2 seats, shared inbox and mobile apps, but no AI credits included. Every new account gets a 14-day free trial of all features without a card.
4. Retell AI
Platform for building, deploying and managing AI voice agents that handle inbound and outbound phone calls for support, scheduling and lead qualification.
There is a free trial. Pay-as-you-go plan includes $10 in free credits and 20 free concurrent calls.
5. Voiceflow
Enterprise platform for building, launching and scaling chat and voice AI agents for customer support and CX teams.
There is a free trial. Free trial for agencies and partners, no credit card required.
6. Sierra
Conversational AI platform that lets businesses build and run customer service and sales AI agents across chat, voice, SMS, email and more.
The vendor does not state this clearly on the homepage or pricing page.
7. AgentDock
AI customer engagement platform: one AI employee handles customers on web, email, phone, SMS, Telegram and WhatsApp, escalating to your team when needed.
Yes, there is a free plan. Dock writing tool free forever: unlimited documents, 10 AI writing actions a day, Chrome extension and the full prompt library. Unlimited plan has a 7-day free trial.
8. GaliChat
No-code AI chat agents trained on your own website and documents to answer customer questions 24/7 and capture leads.
There is a free trial. Free demo: 1 AI Agent, 5 training links, 100,000 chars per agent, 40 messages, up to 5 lead generation, 20 file uploads, English only. No credit card required; chat disabled after 7 days of inactivity.
FAQ
What is the best alternative to Bland AI?
The most popular option in the same category is Tidio. See the comparison table above.